What service are you buying?

Madrid City Tour is a sightseeing bus with audio commentary and three itineraries. Its ticket lets you get off to visit somewhere and rejoin a bus on the same network while the ticket remains valid. It does not include admission to monuments or act as a pass for the metro and ordinary city buses. Before buying from a reseller, check the operator's name, ticket duration and included service.

The system suits travellers who want an initial overview from the vehicle before exploring a few stops. It is less useful if your day involves only one museum and the surrounding pedestrian streets. The bus does not cross every major square in the centre: walking is still necessary to discover lanes and reach some entrances. Choose your day's programme before choosing your ticket.

Prices for 24 h and 48 h tickets

Traveller 24 h ticket 48 h ticket
Adult, 13 to 64 years €33 €44
Child, 4 to 12 years €18 €23
Senior, 65 years and over €28 €39
Child, 0 to 3 years Free Free
Family, 2 adults and 2 children €90 €120

Official prices checked in October 2026. Online promotions also appear in the ticket shop: compare the final basket total without treating a temporary discount as the permanent price. These age categories apply to this service and may differ from those used by museums or other operators.

The ticket activates on your first journey and runs for the following 24 h or 48 h. This does not mean buses operate throughout the night: travel is restricted to service hours. The adult supplement between the options is €11. It is useful if you intend to use the bus again on a second day for another area, rather than for one short journey you could walk.

Three routes: historic, modern and current Madrid

Puerta de Alcalá, a monumental landmark near El Retiro

Madrid Histórico, route 1, is the natural choice for a first introduction. It connects the Prado, Cibeles, Gran Vía and Plaza de España areas with a journey through old Madrid. Choose Gran Vía for façades and theatres, then Plaza de España for a walk. The Royal Palace needs a separate visit booked independently of the bus.

Madrid Moderno, route 2, mainly explores the major avenues heading north and the Santiago Bernabéu Stadium area. It makes sense if the stadium is actually in your plans; otherwise, another long loop may use up time you wanted to spend in the historic centre. Stadium admission is not included in the bus ticket.

Madrid Actual, route 3, complements the other two routes. Compare its map with the places you intend to visit rather than adding it automatically. One ticket gives access to all three lines, but there is no need to ride them all. Check the day's map for active stops and the direction of travel: a sightseeing route is not a direct service between any two addresses you choose.

Journey length, waiting and last departures

At the time of checking, the route pages advertise about 1 h 30 for the historic circuit and 60 minutes for the modern one. Traffic may increase these times. Add time to reach the stop, wait for a vehicle and walk to the monument after getting off. Several boarding and alighting stops can therefore occupy a large part of the day.

The operator's pages do not all give the same frequency: the route summary shows wider intervals than the FAQ. To avoid relying on an unrealistic promise, check the tracking app and stop display on the day. A full bus may mean waiting for the next one. The published end-of-service time does not guarantee a late departure that still allows a complete circuit.

Where to board and which stops to check

The usual starting point for the three routes is Neptuno, on Plaza de Cánovas del Castillo, near the Prado Museum. However, you can start at another active network stop. Use the operator's information to identify the correct sign: sightseeing stops and ordinary city bus stops are not interchangeable.

Restriction checked on 5 October 2026: from 30 September to 19 October, the usual Neptuno departures move to Calle Felipe IV, with no street number, because of an event. Stop 11 Palacio Real is also advertised as suspended until further notice owing to works. These notices are temporary: check updates before organising a palace visit, and do not rely on an old printed map.

A suggested day without rushing

Cibeles Palace, a stop in Madrid's monumental centre

Start with the historic route to get your bearings, then choose two areas to explore. Puerta de Alcalá and Cibeles Palace make useful landmarks in the eastern centre. Leave proper walking time at each stop; avoid boarding again straight away just to tick off the next point on the map.

If you have a morning Prado booking, take the bus after the museum. If you have booked the Royal Palace for early afternoon, reach the neighbourhood with time to spare and leave the sightseeing loop for later. The bus should not become a fragile connection between two timed tickets. On a first visit, one enjoyable loop and two successful visits are better than rushing through all three routes.

Children, pushchairs and wheelchairs

Pushchairs are allowed on the lower level in the designated space; they cannot go upstairs or block passages. Buses have a ramp at the rear door and space for one wheelchair. If that space is occupied, the operator asks you to wait for the next bus: allow extra time and have the conditions for your equipment confirmed.

The upper deck offers clear views but leaves you more exposed to sun or cold. Bring water, sun protection or a jacket according to the season. There are no onboard toilets; plan a break before a long circuit with children. Large suitcases are not accepted: store luggage before starting rather than using the tour to fill time before leaving for the airport.

Tickets, audio and alternatives

Keep the ticket issued onboard for reboarding and have your purchase confirmation accessible. Check that the audio guide offers your language before paying, since the different commercial pages do not all advertise the same number of languages. For a visit focused on façade details and narrow streets, a guided or independent walk offers more than commentary heard from a vehicle.

To assess value for money, compare the sightseeing bus with your actual plans rather than the maximum number of routes offered. If you enjoy walking and stay near the centre, the metro and walking are often enough. If you want an overview or also intend to visit northern Madrid, the bus can justify a dedicated day with a limited set of stops chosen in advance.

Further reading

Plan ordinary journeys with our Madrid transport guide, compare bundled tickets in the tourist passes guide, then choose your priorities with what to see in Madrid.